Ops
Chief of Staff
Lead execution behind a $1T industry shift
nettle is a fast-growing, VC-backed Insurtech building one of the most compelling real-world applications of AI: transforming how commercial insurers assess risk - 5x faster, more consistently, and at a far greater scale than ever before
We have strong product-market fit and are scaling quickly
$2m pre-seed raised in 2025, with a significant seed round planned for Q1 2026
Six-figure annual revenue with seven figures in active pipeline
Insurtech of the Year 2025 (Finance Awards) and European Insurtech of the Year 2025 (Guidewire Awards)
Live production deployments with major global insurers
Founding team with experience from McKinsey, QuantumBlack, Meta, Slack ,and LinkedIn
We are now hiring a Chief of Staff to work directly with the founders and take responsibility for company-wide execution as we scale:
You will make sure execution, decision-making, and internal operations never become the bottleneck to nettle’s growth
We pay top-quartile for London startups, with meaningful equity and the opportunity to lock in ownership ahead of our upcoming seed round.
As nettle scales, high performers can progress into senior functional or general management leadership roles, including SVP or C-level positions aligned to their strengths
The Role
This is a high-trust leadership role at the centre of the company.
As Chief of Staff, you will act as an extension of the founders, owning the company’s most important priorities and ensuring they move forward quickly and effectively.
This is a builder role, not an advisory one. You will be personally accountable for outcomes, not just recommendations, and will move from influencing decisions to owning results.
You will operate across strategy, go-to-market, product, and operations, with a clear mandate to drive pace, alignment, and leverage.
What You Will Do
Ensure the company’s most important priorities are executed quickly, and that internal operations and decision-making never slow down growth
Own and drive founder-priority initiatives from problem definition through to real outcomes
Lead strategic work including market analysis, pricing, customer segmentation, and expansion planning
Build and own senior relationships with enterprise customers across pilots, rollouts, and strategic discussions
Translate customer and operational insights into clear product direction
Shape and scale teams, processes, and operating cadence as the company grows
Own preparation of board materials, investor updates, and fundraising workstreams
Act as the operating glue across product, engineering, and commercial teams, with authority to unblock and drive follow-through
Proactively identify gaps, risks, and bottlenecks, and implement practical solutions
This role will evolve rapidly as nettle scales. Success is defined by impact, not a fixed checklist.
What Success Looks Like
Within 3 months, you are independently owning multiple company-critical initiatives
Within 6 months, you are a trusted thought partner to the founders and a known quantity with customers and investors
Within 12 months, you are helping shape how nettle operates and scales as a business
Growth and Trajectory
This is a Chief of Staff role with scope and responsibility increasing materially as nettle scales.
Progression is driven by impact and readiness, not tenure.
Who We Are Looking For
Experience in a top-tier, high-performance generalist environment, such as MBB consulting
Strong problem-structuring and analytical skills, with comfort operating in ambiguity
A high ownership mindset, with a bias toward action and execution
Comfortable being personally accountable for outcomes, not just ideas
Excellent written and verbal communication, able to engage credibly with senior stakeholders and enterprise customers
Willing to get hands-on, build from first principles, and do what it takes to move the business forward
Strong interest in technology and AI, and the ability to connect technical concepts to business outcomes
Able to work at least 4 days per week onsite in our Shoreditch, London office
Prior experience in insurance is not required. Judgment, learning speed, and drive matter more.
Compensation and Benefits
Competitive salary, dependent on experience
Meaningful equity in a VC-backed company with category leadership potential
Brand new Shoreditch office with gym access, great coffee, and weekly team lunches
Full health insurance, pension, learning budget, and regular team offsites
Daily exposure to founders, investors, and global Fortune 500 enterprise customers
Ready to Join?
If you want real ownership, steep responsibility, and the chance to lead execution at a transformational AI company, we would love to hear from you.


